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Return to shopDelivery & Return
Welcome to RumaMeer – your destination for premium fragrances, elegant kaftan scarves, luxurious silk co-ord sets, and timeless stoles. We are committed to providing you with a seamless shopping experience, which includes fast delivery and a simple, transparent return process.
Delivery Information
At RumaMeer, we understand how important it is to receive your items quickly and securely.
Shipping Timeframes
- Standard Delivery (Domestic): 3–7 business days
- Express Delivery (Domestic): 1–3 business days
- International Shipping: 7–14 business days (subject to customs clearance)
Please note: Orders are processed within 1-2 business days. Delivery times may vary during peak seasons or promotions.
Shipping Charges
- Free shipping on all orders above $75 (within the country)
- Flat rate shipping for orders below $75
- International shipping rates are calculated at checkout based on location
Order Tracking
Once your order is dispatched, a tracking number will be sent to your email. You can track your package in real-time for complete peace of mind.
Return & Exchange Policy
Your satisfaction is our priority. If you’re not 100% satisfied with your purchase, we’re here to help.
Items Eligible for Return
- Fragrances: Only if sealed and unused
- Kaftan Scarves, Silk Co-ords, and Stoles: Must be unworn, unwashed, and in original condition with tags attached
Return Window
- Returns accepted within 14 days of delivery
- Exchanges offered for size or product defects
How to Initiate a Return
- Contact our support team at support@rumameer.com with your order number and reason for return.
- Our team will provide a return shipping label or instructions.
- Once we receive the item and verify its condition, your refund or exchange will be processed within 5–7 business days.
Return shipping costs are the responsibility of the customer unless the item is defective or wrong.
Non-Returnable Items
- Used or opened fragrance products
- Items marked as Final Sale
- Customized or made-to-order pieces
International Returns
International orders are eligible for return; however, customers are responsible for return shipping and any applicable customs duties.